Job Title: Operations Manager
About Us:
The Pros, Inc. has been a trusted name in landscaping, pool building, and outdoor living services for over 20 years. Our commitment to quality, efficiency, and customer satisfaction has made us a leader in creating stunning outdoor spaces across Massachusetts. Now, we’re looking for a driven, organized, and hands-on Operations Manager to help us take our growing business to the next level.
Job Summary:
As the Operations Manager, you’ll be the backbone of our day-to-day operations, ensuring projects run smoothly, teams stay productive, and our standards of excellence never slip. You’ll oversee multiple job sites, manage schedules, coordinate with vendors, and keep customers smiling — all while keeping efficiency, safety, and quality front and center.
Key Responsibilities:
✅ Lead and oversee daily operations across multiple project sites
✅ Manage schedules, staff assignments, and resource allocation
✅ Collaborate with project managers, subcontractors, and vendors
✅ Ensure compliance with safety protocols and company standards
✅ Monitor project timelines and budgets, identifying and resolving issues
✅ Train, mentor, and support team leads and field staff
✅ Track and report on operational performance and project progress
✅ Implement processes to improve efficiency and customer satisfaction
✅ Handle operational problem-solving with confidence and professionalism
Qualifications:
✔ Proven experience in operations management, construction, landscaping, or related field
✔ Strong leadership, organizational, and communication skills
✔ Ability to juggle multiple projects and deadlines under pressure
✔ Detail-oriented with excellent problem-solving abilities
✔ Proficient with project management tools and scheduling software
✔ Knowledge of landscaping, pool building, or outdoor construction is a plus
✔ Valid driver’s license and willingness to travel to project sites
Why Join The Pros, Inc.?
🌟 A respected company with 20+ years of industry excellence
🌟 Competitive salary and performance-based bonuses
🌟 Growth opportunities and leadership development
🌟 Collaborative, supportive team environment
🌟 The satisfaction of transforming outdoor spaces across MA
How to Apply:
Ready to roll up your sleeves and help us grow? We’d love to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience in below.